I disagree with Felicia’s post about saying “I’m sorry”. I take this at work, I say I’m sorry to my boss for misplacing this, forgetting that, etc, the response I have is “It’s ok, you learn as you make mistake.” To the Mckesson team, I told them “I’m so sorry I messed up, can I refill that prescription “? Response, “It’s ok Uyen, I know you have a lot on your plate”. When my technician Pang forgot to add the amount of pill, I told her, she said “I’m so sorry Uyen, let me do that again”, and I’d say “No worries, I know you work super fast and have a lot, so just correct that one for me”.
Maybe it’s just Mckesson Costco that makes me feel this way about acknowledging that we’re sorry, they’re strict but at the same time more generous, especially my boss. We’re forgiven and given 2nd, 3rd, chances, unless we absolutely neglect our responsibilities. Mckesson is one of reasons I love my job.
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